Why hasn’t OnePlus delivered Android 13 to all OnePlus 10 Professional customers but?

OnePlus 10 Pro review revisited top down view on a table

Dhruv Bhutani / Android Authority


  • OnePlus launched the secure model of Oxygen OS 13 again in September 2022.
  • At present, just some OnePlus 10 Professional house owners are on Oxygen OS 13.
  • Homeowners in North America are nonetheless ready for the replace.

OnePlus isn’t precisely identified for its clean replace rollouts. However house owners of the OnePlus 10 Professional hoped that wouldn’t be the case for the Android 13 replace. Sadly, the scenario seems to be manner messier than anticipated because the replace has but to succeed in all OnePlus 10 Professional gadgets.

On the OnePlus Group web page, a consumer who goes by Bobbie63 posted a thread to ask some questions on what’s occurring with updates on the OnePlus 10 Professional. Within the thread, the consumer lays out a timeline for all of the updates launched for the reason that first open beta of Oxygen OS 13 (OOS 13) — OnePlus’s model of Android 13.

Because the consumer factors out, the corporate first launched the secure model of OOS 13 on September 20. Six days later, OnePlus pushed out an replace for OOS 12 with the August safety patch for India, North America, the EU, and globally. Within the following three days, OnePlus launched an OOS 13 replace for India, North America, and the EU, which people who find themselves nonetheless on OOS 12 didn’t obtain.

The thread goes on to spotlight how the corporate constantly skipped delivering updates to sure markets over the months. A pattern developed the place OnePlus was delivering OOS 12 and OOS 13 updates concurrently, as an alternative of getting everyone on the newest model of Android. And because of this, the OnePlus 10 Professional neighborhood splintered into those that have OOS 13 and those that don’t. Which begs the query, why?

In line with the thread, OnePlus responded to a different poster with an analogous query asking about OnePlus’s two-path strategy:

That is certainly regular. The OOS13 launch is an incremental push, and through this era, the staff will proceed to push OOS12 builds to the members. That is carried out so we are able to make sure the system safety and consumer expertise of the gadgets of people who find themselves nonetheless utilizing OOS12.

Whereas that rationalization does make some sense, it fails to elucidate a couple of issues. As Bobbie63 mentions, if OnePlus cared about safety, then why did the corporate not ship safety updates throughout the board? Some markets didn’t obtain a brand new replace for months. The reply additionally doesn’t reveal when those that are nonetheless ready can anticipate OOS 13 to reach.

In the intervening time, our personal sources throughout the neighborhood who purchased the ten Professional by means of North American carriers and are eligible for OOS 13 say they’ve but to obtain the replace. If that is certainly an incremental push, OnePlus is basically taking its candy time.